Calculating the True Cost ofServiceTitan vs Custom.
Calculate the true 5-year cost of ServiceTitan vs custom field service software. Contractors pay $60K–$200K/year in platform fees.
Why Companies Outgrow ServiceTitan
Per-technician pricing at $250–$500/tech/month is among the highest in field service
Revenue-based pricing tiers mean your software bill grows as your business grows
Implementation costs $10K–$50K on top of annual licensing
Data is locked in proprietary format — switching costs exceed $100K
Feature Matrix: Custom vs ServiceTitan
Per-Tech Cost
Dispatch & Scheduling
Customer Portal
Industry Templates
Accounting Integration
Frequently Asked Questions
How much does ServiceTitan cost per year?
ServiceTitan pricing is not publicly listed but typically costs $250–$500 per technician per month. For a 20-tech operation: $60,000–$120,000/year. Implementation adds $10,000–$50,000 upfront. Enterprise features push costs to $200,000+/year.
Can I build custom field service software instead of ServiceTitan?
Yes. A custom dispatch, scheduling, and field management platform costs $45,000 to build with $4,000/year maintenance. Over 5 years: $61,000 vs $300,000–$1,000,000 for ServiceTitan. Break-even is typically 4-6 months.
What trades benefit most from custom field service software?
HVAC, plumbing, electrical, and general contracting companies with 10+ technicians see the strongest ROI. Custom software eliminates per-technician fees, provides AI-optimized routing, and integrates directly with your accounting system.
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