Automating 3PL Operations: A Custom TMS Case Study
How we replaced an inflexible Transport Management System with a custom AI-driven logistics platform, improving routing efficiency and slashing costs.
The Problem
The 3PL provider was stuck using a rigid SaaS TMS that couldn't handle their unique load-matching logic. Dispatchers were manually overriding the software, leading to human error and wasted fuel.
Our Custom Solution
We built a custom TMS tailored exactly to their load-matching algorithms. We integrated the Vercel AI SDK to create an AI Dispatch Agent that automatically suggests the most profitable routes based on real-time traffic and driver hours of service.
The Outcome
The custom TMS automated 90% of the dispatching workflow. Fuel costs dropped significantly due to better routing, and the company escaped a punishing SaaS contract.
Delivery Timeline
75 Days
Tech Stack
- Next.js
- Redis
- tRPC
- Vercel AI SDK
- Google Maps API